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Orders & Shipping

Where is my order?

You can check the status of your order by clicking the tracking number located in your shipping confirmation email. You can also find your order status by logging into your account and clicking your most recent order number! If you haven’t received a

I received a message that my Snax were delivered, but I don’t see them anywhere.

Shipping carriers will sometimes mark a package as “delivered” before it actually reaches your doorstep. If you still haven’t received it 12 hours after the order is marked “delivered,” send us a message on this Contact Us form.

I just placed an order and need to make a change! How can I do that?

Send us a message on our Contact Us form as soon as possible and we’ll make the change for you!

Do you ship outside the US?

At this time, we only have shipping capabilities within the US. We hope to be able to expand our horizons in the future!

Do we ship wholesale?

At this time, we don’t offer wholesale pricing. As we continue to grow, however, that’s something we’re open to pursuing. If you have an opportunity that you think would be a great fit for us, please send us a message on our Contact Us form.

How long does it usually take to get my order?

Our Snax typically arrive within 3 business days of purchase. That said, shipping carriers have been operating with some delays due to COVID-19 restrictions. Given these challenges, we’re kindly asking that our customers allow up to a week for shippi

How much does shipping cost?

US Shipping cost:. We’re happy to offer free expedited shipping for all orders over $50 and for select Bundles. Orders under $50 are charged $2.99 for expedited shipping.

Why isn’t my coupon code working?

Coupon codes are valid for anything on our site except Bundles and subscriptions (marked “10.00% Off Auto renew”). If you’re still having trouble with the code, send us a message at. Please include the code you’re trying to use and a screenshot of yo