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Account & Subscription

How do I log into my account?

Every customer who has made a purchase through our website has an account. If you've never accessed your account, you'll need to activate it first to login. Just go to account and enter the email address you used when you made your purchase. You will

How do I edit/pause/cancel my subscription?

You can edit/pause/cancel your subscription any time through your account. You can also use this form to contact us and our support team will make the change for you. *If you ordered but haven't created an account yet, please click 'sign up' and use

How do I change the product in my subscription?

You can change the product in your subscription at any time! Just log into your account and click “My Subscriptions”. From there, you can swap out the product you wish under “Active Items” by clicking “Manage”. If you have any trouble, you can always

How do I change my shipping address?

You can change your shipping address under the “My Subscriptions” tab in your account! From there, you will see a section called “Active Items”, which is where you can update your shipping address. There is also a section to update your Billing addre

How do I change my payment info?

To change your payment method, log into your account and click “My Subscriptions”.  From there, you should see a “Payment Info” section. Click on “Update”  and from there you can change your payment info!

What are the frequency options for subscriptions?

We have plenty of options for you!  Typically 30, 60, or 90 days but you can always skip deliveries if you find you have too much that month. If none of these options work for you, you can reach out to us and we can make a custom frequency plan for y

How do I know if I have a subscription?

If you have a subscription, you will be automatically billed and shipped products every 30 days (or any frequency you choose). Upon subscribing, you will receive a subscription confirmation email. If you did not mean to sign up for one, you can cance

What are the benefits of a subscription?

With a subscription, you can unbox a monthly stash of Snax that fit your food mood. Subscriptions start at just $33.29 and you can save up to 15% on all orders! You can also update or swap out products to fit your mood  whenever you’d like!